#Gnarbox Well, this is awkward

To summarise, in July 2015 I got all excited when I discovered the Kickstarter project Gnarbox. It was due to arrive in March 2016 (Gnarbox). There were in fact multiple delays, multiple promises of delivery, and multiple broken promises and missed delivery deadlines. Fourteen months after it was first due to arrive… it arrived. However, trust had diminished increasingly as each promised delivery came and went. Additionally, there were problems when they claimed to be delivering in late March 2017; people got shipping notices but still nothing arrived by late April. More trust was lost. Consequently, I cancelled my order. However, this is the series of events:

29th April 2017: Request made to cancel order, and receive refund by Kickstarter messenger. Picture 1 below.

Gnarbox interaction 20th May

Gnarbox interaction 20th May

4th May 2017: Delivery / shipment notice delivered by email.

6th May 2017: Gnarbox acknowledges cancel request via Kickstarter messenger.

19th May 2017: Gnarbox arrives! (shortly before 7pm), and I had to pay ¥900 for duties.

Gnarbox arrives.

Gnarbox arrives.

20th May 2017: I contact Gnarbox to ask what now.

22nd May 2017: Gnarbox gives a convoluted response, which hints at no desire to actually communicate, and is laced with assumption that I’d keep it anyway.

Reply from Gnarbox 22nd May 2017

Reply from Gnarbox 22nd May 2017

23rd May 2017: PetaPixel does a story on this device, claiming they started delivering in November 2016. In fact, the first deliveries were to their friends in February or early March 2017.

28th May 2017: I still haven’t used it. There literally is dust on the box, which had only been opened once. I’ve been using my iPhone or the Toshiba wifi card instead.

A 32Gb Toshiba wifi card is available for about 5,000 yen or USD$50.

A 32Gb Toshiba wifi card is available for about 5,000 yen or USD$50.

 

Will I use my Gnarbox? Why did I get it? For one main reason, and one lesser one. For in-field back up, and perhaps for direct to social media posting. Now, I’ll probably use it very little as memory cards are very reliable, and I’ve never lost one (yet). It’s already obsolete; 128Gb capacity is not very much, and now very small for videographers. Additionally, I was never really into social media until recently, but the quality of my new iPhone is really good and perfect for shoot-direct to social media. Finally, I now have a wifi SD card which does the job lighter, cheaper, and easier, and my next camera will probably have wifi built in. That leaves the elephant in the room remains; the Gnarbox photo & video processing. I mainly use Adobe PhotoShop Express on both my iPhone and iPad, which is a more mature product than the Gnarbox editor. Consequently, in 2017 the Gnarbox is a waste. If it were invented ten years ago, then absolutely it would have been used to death.

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